Here at Rivermouse House, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use and safeguard the information you provide us when using our online store.
Information We Collect
Personal Information: We may collect personal information, such as your name, shipping address and email address when you place an order or create an account on our website.
Use of Information
We use the personal information you provide to process your orders, fulfill your requests, deliver your items, communicate with you and provide customer support. We may also use this information to send you promotional emails or newsletters if you have opted to receive them. You can unsubscribe from these communications at any time.
We only share your personal information with trusted third-party service providers & payment gateways who assist us in operating our business and deliver our products to you. We use Australia Post to ship and deliver all products. We partner with PayPal and Square to securely process payments ensuring we can never view your credit card details. These service providers agree to keep your information confidential and use it solely for the purposes specified by us. Credit card information is never stored on this site. We are committed to protecting your email address and we will not sell or disclose it to third parties.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
Data Security
All measures and precautions are taken to protect the security of your personal information. We use secure sockets layer (SSL) security and implement industry-standard measures to safeguard against unauthorized access, use, disclosure, or alteration of your information. Please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the right to review, update, and delete the personal information you have provided to us. If you wish to exercise these rights or have any questions or concerns regarding your personal information, please contact us
By using our website and providing us with your personal information, you consent to the collection & use of your information as described in this Privacy Policy.